Jennifer Montoya, a leading broker associate with Coldwell Banker Residential Brokerage in Colorado Springs, has been recognized with the Quality Service Certified (QSC) platinum award from Quality Service Certification, Inc.  The award recognizes Montoya’s achievement of earning 100 percent client service satisfaction in 2010 as measured by Leading Research Corporation (LRC).

The QSC award is the only recognition in the real estate industry based on independently-validated customer satisfaction survey results.  Following the conclusion of real estate transactions, clients of QSC agents receive a survey asking them to rate the agent on various aspects of the service process.  The surveys are administered and the results are received and complied by LRC.  Montoya has earned the QSC award each year since 2002 and platinum status in consecutive years since 2003. 

Montoya earned her real estate license in 1993 and is a member of the Pikes Peak Association of Realtors, the Colorado Association of Realtors and the National Association of Realtors.  She is the recent recipient of the Best in the Business award for 2010, a recognition bestowed upon the top 250 among 30,000 QSC certified agents who consistently provide excellent service resulting in highly satisfied clients. 

Montoya earned her bachelor’s degree from Colorado College, graduating cum laude, and her MBA in real estate from the University of Colorado at Boulder.  She enjoys skiing, scuba diving, traveling, and real estate investing. 

The Coldwell Banker Residential Brokerage office in Colorado Springs is located at 2075 Research Parkway, Suite B, and can be reached at 719.550.2500.  Montoya may be reached directly at 719.232.3397 or via e-mail at